It’s frustrating when your boiler seems to have a mind of its own — firing up even when the timer is off or the thermostat is set to ‘off’. In this article, we explain why this might happen, when it’s normal, when it may signal a fault, and what to do about it.
🔍 Is It Always a Problem?
Not necessarily. In many cases, your boiler might fire briefly as part of its normal operation:
- 🔄 Pre-heat function (on combi boilers): Keeps hot water ready on demand, typically fires every 30–90 minutes
- 💨 Pump overrun: Circulates water for a few minutes to prevent overheating and protect the heat exchanger
- 🌡️ Frost protection mode: Activates when temperatures fall below 5°C to prevent frozen pipes
These are standard features on modern boilers and not usually a cause for concern.


⚠️ When Boiler Firing Becomes a Problem
However, your boiler shouldn’t fire repeatedly or for extended periods when both heating and hot water are turned off. Possible causes include:
- ⚙️ Faulty thermostat: May still send intermittent or false signals
- 🔧 Wiring or PCB (Printed Circuit Board) issues: Malfunctions here can override off commands
- 🛑 Stuck diverter valve: Causes internal cycling even when heat isn’t required
- 🔌 Outdated or damaged timer/programmer: Fails to cut off at set times
- ❌ Incorrect system settings or schedule overlap
Left unchecked, this can reduce efficiency, increase your bills, and strain system components.
🛠️ What You Can Check Yourself
Before calling a professional, you can:
- ✅ Review your timer schedule: Look for unintended “on” periods or hidden boost settings
- ✅ Turn down the thermostat completely: Confirm it’s not activating at ambient temperature
- ✅ Power off the boiler from the fused spur switch: If it stops firing, the issue is likely in the controls
- ✅ Check for fault codes on the boiler display: Look up the code in your user manual
If the boiler continues to behave oddly, professional diagnostics are recommended.
📍 Available Across North and West London
Our engineers at A&C Heating and Plumbing Ltd serve homes and landlords throughout:
- Islington
- Camden
- Ealing
- Hammersmith
- Acton
- Finchley
- Chiswick
- Shepherd’s Bush
With fast same-day service and Gas Safe certification, we’re ready to help restore full control to your boiler system.


📞 Professional Diagnosis and Repair
We specialise in identifying boiler control faults and performing safe, long-lasting repairs:
- Thermostat replacements
- Timer reprogramming
- Control board diagnostics
- Diverter valve and wiring checks
Call 0779 559 5757 or
🔧 Request a Free Quote
💡 Related Articles You May Find Helpful
- 🔧 Common Boiler Fixes You Can Try Yourself
- 🧠 How to Know If Your Boiler Needs Replacing
- 🔥 How to Reset Your Boiler Safely
❓ Frequently Asked Questions
Why does my boiler fire up in the middle of the night?
If your boiler has a preheat or frost protection mode, it may fire briefly during cold periods — even at night — to protect the system.
Is it dangerous for my boiler to fire when it's turned off?
Usually no, but if it happens repeatedly or without explanation, it may indicate a wiring or control fault. Have it inspected by a Gas Safe engineer.
Can I disable the preheat function on my boiler?
Yes. Most modern boilers allow you to turn off the preheat feature via the control panel. Refer to your boiler’s user manual.
Should I turn my boiler off at the mains?
Only for short periods or if instructed. Doing so too often can cause strain on the electronics and disrupt programming.
Do you offer boiler repair services near me?
Yes. We serve all of North and West London. Check our Areas We Cover page to confirm your postcode.