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Home FAQ

Below are some frequently asked questions regarding our plumber and plumbing prices. If you require further information on our plumbing hourly rates, daily rates, or fixed prices, then please do not hesitate to get in touch.

General Questions

New around here ? Start With the Basics

What is your minimum charge?

We have a minimum charge of 1 hour on all jobs. thereafter work is charged in 15 minute increments. Rates are excluding materials and are subject to VAT at the standard rate.


Our engineers can provide you with an estimate before any work is carried out at your request either verbally or in writing.

Do you charge a call out fee?

Unlike many other London plumbing companies we do not charge a call out fee.

Do you have emergency plumber costs?

Our emergency plumbers are 24/7 and depending the time of service, we charge a tiered hourly rate which you can see here.

Where can I find further information?

You can find full information regarding our pricing, terms, and conditions by reading our A&C Heating and Plumbing and also do not hesitate to contact us.

Are there any surprise costs?

No surprises. Our labour rates are fixed and transparent so you know exactly what you’ll be paying before we carry out any work.

Do you provide free quotes?

We can provide free ‘no obligation’ quotes and estimates for your plumbing work.

Are your prices for qualified professionals?

Yes, our team are all qualified professional plumbers to UK standards.

Plumbing Qualifications

Fully Qualified & Experienced Plumbers

Company with a good reputation.

Whenever you need to hire a plumber it’s essential that you make sure that your plumber has plumbing qualifications that are accepted in the UK, as different countries have different standards.

Why get your repair with us?

Our Gas Safe Registered engineers provide quality and cost-effective Boiler Servicing that will help to significantly increase your boiler’s life span.


Our expert engineers carry out boiler installations and ensure that our customers get the best price. We guarantee that an engineer will call you 60 minutes before their arrival to ensure that you don’t have to wait around all day.

Gas Safety Checks

If you need to have a Gas Safety Check, we can help. All of our engineers are Gas Safe registered and understand the importance of carrying out a detailed inspection. Our rates start from just £75 and we will leave you with a detailed report for your records.

Gas Safety Certificates

If you are a Landlord or are living in rental property, we can provide you with a Gas Safety Certificate (sometimes referred to as a landlord certificate). This certificate is required by law for all rented accommodation. Prices for this start at just £95 and we will leave you with a detailed report for your records.

We’re here to help

All boilers should be serviced and inspected annually by a Gas Safe Registered engineer.

Increased efficiency

By having a boiler serviced, you can increase your boiler efficiency by up to 15%. This means a greener house and reduced energy bills.

A more reliable boiler

Regular boiler checks means that less chance of breakdown, leading to a more convenient life for you.

Reduced chance of Carbon Monoxide Poisoning

Boiler servicing can help prevent Carbon Monoxide Poisoning. Every year, people die from carbon monoxide poisoning and it is important to prevent against this, so that more people do not suffer the same fate.


Servicing at a time that suits

By having a boiler service, rather than waiting for it to break down means that you can choose a time that is convenient to you.

Request a Call Back

Call us directly on or send us an email via the form below and we will get back to you as soon as possible!

0779 559 5757